2014.05.29【英译中】怎样做一个好的倾听者

Janice1228 (nawa1228) 路人甲
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发表于:2014-05-29 18:58 [只看楼主] [划词开启]
Listen To What People Are Really Saying
倾听人们真正在表达什么

Being a good listener is an essential life skill that can impact you both at the office and in personal relationships. Whether talking to your boss, coworkers, clients, relatives or your spouse, it's important to focus and listen to what is being said.
做一个好的倾听者是一项必备的生活技能,这项技能不仅在工作中还在人际关系中都影响着你。无论是跟你的老板,同事,客户,亲戚或者配偶聊天,集中注意力倾听别人所言这很重要。

Stop multitasking
停止同时做多件事

In today's fast-paced, hectic world, we are always multitasking to accomplish as much as we can. When we are on the phone, we are also replying to emails. While we are at a meeting, we are often browsing the web or tweeting. If a person comes to you to talk, you should actually completely stop what you are doing and pay attention. Put down your smartphone, close the lid to your laptop, turn yourself toward the person and give him your undivided attention. By removing distractions and focusing, you'll be respecting the other person and actually listening to what they are saying.
在现如今这个节奏快又忙乱的世界,我们总是尽可能想要同时完成多件事情。打电话的时候,同时也在回复邮件。开会的时候,我们又在浏览网页或者刷微博。如果有人找你聊天,你应该彻底放下手头上的事,好好陪人说话。放下你的智能手机,关掉你的手提电脑,放自己的心思在说话的这个人身上,给他完全的关注。不分心,集中注意力,这样才是尊重别人,真的在用心倾听别人说话。

Don't interrupt
不要打断

Oftentimes we anticipate what a person (particularly a spouse or partner) is going to say, interrupt and interject. We do it without question and assume we are being helpful by speeding the conversation along. In actuality, it's displaying your poor etiquette and poor listening skills when you butt in before a person is finished talking. Allow the other party to finish speaking before you decide to interject or answer.
我们常常预想对方(尤其是配偶或者伙伴)将要说的话,甚至插嘴打断他们。我们理所当然地假设我们这样做有利于谈话进行下去。事实上,别人没说完话之前就插嘴,这样做只会暴露你的失礼还有你那可怜的倾听技巧。(漏翻的现在补上)先让对方把话说完,你再决定要不要插嘴或者回答对方的问题。

*QUICK TIP: Show that you are listening by looking directly at the person who is talking, nodding occasionally, and reacting with facial expressions. This will convey the message that you are focused and attentive.
*小贴士:注视正在说话的对象,偶尔点头,适当用面部表情作出回应,这些都是显示你认真倾听的小技巧。这些技巧传达出的信息就是:你很专注,对方的谈话很吸引你。

Open your mind
敞开你的心扉

Our own assumptions, beliefs and judgments can distort our ability to listen. One of the keys to being a good listener is to not assume what the person is feeling or trying to say. Open your mind to hearing the entire conversation -- not just what you want to hear or are expecting to hear.
我们自己的假设,信念以及判断可能会歪曲我们倾听的能力。做一个好的倾听者其中一个要素就是,不要去假想对方的感受以及他们想要表达的内容。敞开心扉倾听整个谈话——不只是倾听你想听到的或者你期待听到的内容。

Don't focus on yourself
不要把焦点集中在自己身上

When a person is telling you their problems or concerns, it's almost human nature to respond with a story about your own trials and tribulations. What your partner or friend wants is sympathy right now, they don't want you to make it all about you.
当对方向你倾诉他们的问题或担心时,几乎是出于人类的本性,你会把自己艰难困苦的人生故事讲给对方听。但是你的伙伴或朋友现在想要的只是:同情,他们不想让所有事情都是关于你。

Provide feedback
提供反馈

Active listening also involves providing feedback. If you are unclear what the person is saying, ask questions once he has completed his thought. This is essential for good communication and will show that you are actually listening (and care about) what is being said. To clarify his points, you should simply paraphrase and summarize what he is saying, and then ask if that's correct. This is especially important in meaningful conversations at the office or with your partner. Show respect with candid, honest responses, rather than interrupting with counter arguments or attacks.

积极的倾听也包括提供反馈。如果不清楚对方在讲什么,一旦他表达完毕你尽可提出问题。这对好的沟通来说很关键,而且会表明你确实在倾听(或者说是在关心)对方所言。想要阐述他的观点,你可以通过简单的复述或者总结他的发言,然后询问对方你的理解是否正确。这对办公室谈话或者你与伙伴之间的谈话非常重要。用坦率诚实的反应向对方表达尊重,而不是用对立的观点或者是用攻击的方式来打断对方。


To become a better listener, you have to break bad habits such as multitasking or tuning people out. Concentrate and focus on truly hearing what the other person is saying. You'll find that you'll become a much more productive communicator and develop better work and personal relationships as you become a good listener.

做一个好的倾听者,你必须打破一些坏习惯,比如同时做多件事或者忽视别人。集中注意力认真倾听对方所说的话。你会发现随着你成为一个好的倾听者,同时你也成长为一个更高校的沟通者,工作越做越好,人际关系方面也会越来越好。(好想唱歌啊!!!!“越来越好,噔噔噔噔“。。。)


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最后编辑于:2014-05-30 11:48
分类: 英语
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