2014.06.25【英译中】Harvard ManageMentor - Virtual Teams [08]

neilalien
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发表于:2014-06-25 14:04 [只看楼主] [划词开启]
Charpter 4. Aligning Team Members through Communication
第四章 用沟通使团队成员团结一致

# Create open lines of communication
# 创造无阻沟通渠道

Members of a virtual team don't have access to coffee-room conversations or opportunities to detect distress signals through one another's body language and gestures. For this reason, it's important to create open lines of communication to ensure that team members easily send messages to one another. These open lines of communication enable team members to establish mutual trust—perhaps the most vital ingredient in any high-performing team's ability to succeed.
虚拟团队成员们没有咖啡间谈话等机会通过身势语了解彼此的忧虑水平无法在咖啡间交谈,也没有机会通过肢体语言了解彼此的忧虑水平。因此,创造无阻沟通渠道来确保成员们能方便地互通消息是很重要的。无阻沟通使团队成员们能彼此信任——这可能是任何高效团队成功的核心能力这可能是任何高效团队取得成功的最关键要素

# Gain agreement about process and results
# 达成流程和预期共识

"Great discoveries and improvements invariably involve the cooperation of many minds."–Alexander Graham Bell
伟大发现与进步必定来自许多想法的合作伟大发现和重大飞跃必由集思广益而得来。”——Alexander Graham Bell
×Alexander Graham Bell:电话发明人。

Ensuring that everyone on a virtual team understands processes and desired results requires thoughtful discussion and ongoing updates. Before a team begins its work, leaders should gain agreement from members on the following questions:
确保每个团队成员了解流程和预期成果需要深思熟虑的讨论和持续更新。在团队开始工作前,团队领导需要与成员们就以下问题达成共识:

What exactly is the team setting out to accomplish?
团队到底要完成什么?
When must we accomplish it?
我们什么时候完成?
How will we make decisions?
我们要怎样做决定?
Who is responsible and accountable for the different parts of the project?
谁负责项目的哪个部分?
How will we achieve our goals?
我们要怎样达成目标?
How we know when we have finished our work?
我们怎样知道什么时候任务完成了?
How will we monitor progress and performance?
我们怎样监控进程和表现?
How will we measure our results?
我们怎样评估成果?

# Document expectations about processes and results
# 记录对流程和成果的预期

While agreeing on processes and results is important, managers also need to document what's been decided. This document may take the form of a written work plan or team charter that's e-mailed to all team members or made available on a team intranet site. Another useful document is a team roster—a list of all team members, their role on the team, the best way to contact them, their location and time zone, and the hours during which they are available for participating in phone or video conferences and responding to e-mails.
不但达成流程和预期共识很重要,记录相关决定也是必须的。这份记录文件可能是书面工作计划或团队章程,它经邮件发送给所有成员或能在团队内网站点找到。另一个有用的文件是团队名单——所有成员的名字、团队角色、最佳联系方式、所在地和时区、在什么时间能够参与电话/视频会议和回复邮件。

The key is to ensure that the information is accessible to every team member—and that everyone is "on the same page" with what has been decided.
关键是,确保信息对团队所有成员开放且所有成员对决定达成共识。

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2014.05.28【英译中】Harvard ManageMentor - Virtual Teams [01]

2014.05.28【英译中】Harvard ManageMentor - Virtual Teams [02]

2014.05.30【英译中】Harvard ManageMentor - Virtual Teams [03]

2014.06.06【英译中】Harvard ManageMentor - Virtual Teams [04]

2014.06.08【英译中】Harvard ManageMentor - Virtual Teams [05]

2014.06.14【英译中】Harvard ManageMentor - Virtual Teams [06]

2014.06.18【英译中】Harvard ManageMentor - Virtual Teams [07]


最后编辑于:2014-06-27 00:42
分类: 英语
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