20140730【英译中】只交流 不批评(609字)

汪德均 (老顽童) 译坛新宠
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发表于:2014-07-30 15:36 [只看楼主] [划词开启]

How to Communicate With Others Without Criticizing Them

如何做到只交流不批评

Communicating with a colleague, employer, friend or family member can often be difficult, especially when you are are pointing out a fault or asking them to modify their behavior. While there is a fine line between communication and criticism, it is important to stay on good terms with the people you interact with in order to foster good will and behavior with respect to you and your colleagues.

我们在与同事、雇主、朋友或家人交流时,常有难以开口的情况,尤其是想要指出他们的过错或者要求他们改变行为的时候。交流与批评之间仅有一线之隔,因而,与那些常有来往的人们和谐相处、保持良好关系极其重要。

Pointing Out Mistakes

While criticizing an individual can often result in a defensive and negative reaction, it is still important to point out mistakes or problems you are noticing with friends or co-workers. Instead of attacking the individual, point out the mistakes in a supportive and kind tone, making the individual feel comfortable with your suggestions. This comfortable feeling will also help the individual internalize what you are saying, hopefully changing his actions or attitude in the future.

指出错误

尽管批评一个人常常可能导致被批评者的抵触和负面反应,但是,作为朋友或同事,你注意到其错误和问题,向他们指出仍然十分重要。不要指责那个人,而要用建设性的、与人为善的语调指出其错误,使他对你的意见感到温馨,这种温馨的感受会帮助他认真消化你的意见,其行为或态度有望得到改变。

Empathy

While communicating with an individual, it is possible to make your personal opinions and points known while simultaneously empathizing with them. If you convince the individual who you are communicating with that you have given serious thought to his point of view and perspective, it will be easier for you to communicate what you disagree with and why you want the individual to do or say things in a different manner. Empathy will help you form a connection with the individual you are communicating with.

换位思考

与人交流时,阐明自己的意见或观点,同时换位思考,体谅对方的感受,这也是合符情理的。如果你能让对方确信你对他的观点经过了认真严肃的思考,那么,即使你不赞同他的行为或观点,若用另一种方式阐明理由,交流的过程也会相对容易一些。换位思考将有助于你与交流对象建立联系

Body Language

During your communication, it is important that the body language you present is positive and reassuring. Sit up straight and look directly in the eye of the person with whom you are communicating. Try to smile, giving off a friendly demeanor as you express what it is your are feeling. Smiling will help you relax as you express your views and simultaneously put the person you are communicating with at ease. Crossing your arms is a sign of being uncomfortable in a conversation.

借助肢体语言

交流过程中,积极乐观而又令人放心的肢体语言至关重要。身子要坐正,两眼要直视对方的眼睛。表达感受时,要尽量保持微笑,风度举止友好亲切。微笑既能助你放松,同时也让对方轻松自在。交谈过程中,交叉双臂抱在胸前是一种有所忧虑的信号。

Relating

If your friend or employee has made a mistake that you want to point out to them, directly relating with them on the mistake will help make them feel better. If you have gone through the same thing, let them know that you have made the mistake, too. If you have not, give them an example of someone else who has, making them feel less alone as a result of your communication.

及时沟通

如果朋友或下属有了过错,你想向他们指出,就应该直接与他们沟通,这会使他们感到好受一些。假如你也有过类似的过错,请告诉他们。假如没有,也可以说说其他人犯过这种错误的例子,其结果就是,这样的交流会让他们感到并非只有自己才犯这样的错误。


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最后编辑于:2014-08-02 09:00
分类: 英语
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